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Customer reported that the gas valve on this Bermuda 552 back boiler would lock out. Following the lighting instructions they could re-light the pilot which would stay alight until they turned up the boiler thermostat to make the main burner light. The main burner would light up but then shut down, locking out the gas valve.
Back boilers are open flued and draw their air for combustion and dilution from the room. Because they are at floor level and generally in rooms with carpets, soft furnishings (and maybe pets, which drop fur) they are at greater risk of drawing in the dust, fluff, lint and fur.
This back boiler was well overdue for a service and the pilot burner needed blowing clean. The pilot flame was too small and barely touching the thermocouple. When the main burner fired, the pilot flame was pulled slightly further away from the thermocouple which cooled, locking the gas valve out. All this back boiler needed was thorough servicing.
Occasionally we come across another cause for this type of fault. If the gas supply to the boiler becomes inadequate the pilot may already be reduced in size but when the main burner opens there is a sudden drop in gas pressure to the pilot. The pilot flame becomes either too short or mis-shapen, failing to keep the thermocouple hot.
Gas pressure problems may be caused by a blockage in the gas supply pipe or even by a partly closed gas isolation cock or emergency control valve (ECV) at the meter. One further place to look if gas pressure at the burner is too low is the inlet port of the gas valve itself. Two or three times we have seen a heavy build up of metallic scale deposits which have come from the inside of the iron gas supply pipe. There can be so much scale that you can “pour” it out of the end of the gas valve. Blowing the inlet port of the gas valve clean of these scale deposits and then (carefully!) allowing the gas supply to blow the scale out of the gas supply pipe sorted the problem for us.
The customer had a Baxi Bermuda 552 back boiler which developed a loud roaring noise which happened whenever the main burner lit up. This roaring noise was very obviously different from the normal burner noise.
The fault with this boiler was caused by the Honeywell V4600C gas valve which had performed faultlessly for the previous 25 years or more. The gas valve had started open and close very slowly, sometimes failing to close completely. This caused a popping noise as the flame momentarily lit back inside the burner. When the gas valve failed to close perfectly it allowed a tiny flame to be retained at the main burner injector. The next time the gas valve opened, this flame caused the gas to light back inside the burner, causing the roaring noise.
Light-back (flash-back, strike-back) inside the main burner can also be caused by damage to the burner (see below).
This old Baxi Bermuda 551 back boiler had a damaged main burner caused by leakage from the heat exchanger. The heat exchanger had been changed but the heavy rusting visible in the photos had caused perforation of the burner wall allowing the burner to light back inside. This produced the characteristic roaring noise.
Lighting back inside a main burner can also be caused by gas valve problems (see above).
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The information provided on this web site is given in good faith and is only an indication of what we have tried in an effort to resolve heating and boiler problems. You must make your own judgements and we can accept no liability for any damage or injury sustained as a result of trying what we have tried, nor can we accept any liability arising out of misleading, incomplete or incorrect information on this site.
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Honeywell V4600C gas valve (also called a multifunctional gas control)
Heavily rusted burner from a Baxi Bermuda 551 back boiler. This boiler was 30 years old
It’s possible that fault-finding may not sort out your problems or that the repair costs mean you should consider having your Baxi boiler replaced. For a replacement boiler or a new boiler installation we would recommend Worcester Bosch. Given current regulations and the work involved, boiler replacement is never cheap but sometimes a new boiler installation is the best option.
Why are Worcester Bosch our first choice for boiler replacement?
Worcester boilers are well made and the quality seems consistently high. Their technical backup is very good. The warranties on Worcester boilers are good and we’ve found that Worcester spares are readily when needed. We hardly ever have to wait long for spares.
For more about us see our lovekin.co.uk web site
We have also started to put together a guide to shower types, gravity showers and power showers. You can find it at powershowerguide.com